Shipping Information

Effective Date: June 1, 2026

At Dahasa Cakes, we are committed to ensuring that your cakes and desserts arrive fresh, beautiful, and on time. Please review our shipping and delivery information below before placing an order.

Delivery Coverage

Dahasa Cakes operates within Abuja, Nigeria, and delivers to locations across Abuja and its surrounding areas through trusted delivery partners and logistics providers.

Delivery availability may vary depending on the destination, accessibility, weather conditions, security considerations, and operational capacity.

If you are unsure whether we deliver to your location, please contact us before placing your order.

Delivery Schedule

Deliveries are available during our operating hours and are scheduled based on order volume, product type, and delivery location.

Delivery times provided during checkout or order confirmation are estimates and should not be considered guaranteed delivery times.

While we strive to meet all scheduled delivery windows, unforeseen circumstances such as traffic congestion, adverse weather, vehicle breakdowns, road closures, public holidays, or other factors beyond our control may occasionally cause delays.

Delivery Fees

Delivery charges are calculated based on factors such as:

  • Delivery destination
  • Distance from our production facility
  • Product size and quantity
  • Urgency of delivery

Applicable delivery fees will be displayed during checkout or communicated before order confirmation.

Same-Day and Express Deliveries

Same-day or express delivery services may be available for selected products and locations, subject to availability and operational capacity.

Additional charges may apply for urgent or expedited deliveries.

We recommend placing orders in advance to ensure availability and timely fulfillment.

Recipient Availability

Customers are responsible for ensuring that the recipient is available at the delivery location during the agreed delivery period.

If the recipient is unavailable:

  • Our delivery partner may attempt to contact the recipient.
  • Delivery may be rescheduled where feasible.
  • Additional delivery charges may apply for repeat delivery attempts.

Accurate Delivery Information

To avoid delays or failed deliveries, customers must provide accurate and complete:

  • Recipient name
  • Phone number
  • Delivery address
  • Landmark or location directions where applicable

Dahasa Cakes shall not be responsible for delays, failed deliveries, or additional costs resulting from inaccurate or incomplete delivery information provided by the customer.

Product Condition Upon Delivery

Our cakes and desserts are carefully packaged and handled to preserve quality during transportation.

Customers or recipients should inspect products upon delivery and notify us as soon as possible if there are concerns regarding:

  • Incorrect orders
  • Significant damage during transit
  • Missing items

Minor variations resulting from transportation, weather conditions, or the handcrafted nature of our products may occur and do not necessarily constitute defects.

Failed Deliveries

A delivery may be considered unsuccessful if:

  • The recipient cannot be reached.
  • The delivery address is incorrect.
  • Access to the delivery location is restricted.
  • The recipient refuses delivery.

In such cases, additional delivery charges may apply before a subsequent delivery attempt is made.

Order Tracking and Delivery Updates

Where available, customers may receive delivery updates through phone calls, SMS messages, email notifications, or other communication channels.

Delivery updates are provided as a convenience and may not always be available for every order.

Force Majeure

Dahasa Cakes shall not be liable for delivery delays or failures caused by circumstances beyond our reasonable control, including but not limited to:

  • Extreme weather conditions
  • Flooding
  • Civil unrest
  • Government restrictions
  • Road closures
  • Power outages
  • Transportation disruptions
  • Public emergencies

Contact Us

For delivery inquiries or assistance regarding your order, please contact:

Dahasa Foods Ltd.
Dahasa Cakes
Website: https://staging.cleorixa.com
Email: hello@dahasacakes.com

We appreciate your trust in Dahasa Cakes and look forward to making your celebrations memorable.