Terms of Use
Effective Date: June 1, 2026
Welcome to Dahasa Cakes (“we,” “our,” “us”), a brand operated by Dahasa Foods Ltd. These Terms of Use (“Terms”) govern your access to and use of the Dahasa Cakes website, products, and services.
By accessing or using our website, placing an order, or interacting with our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.
1. About Dahasa Cakes
Dahasa Cakes is an online bakery and cake delivery service offering cakes, pastries, desserts, and related products for personal, corporate, and special-event occasions.
We reserve the right to modify, suspend, or discontinue any product, service, or feature at any time without prior notice.
2. Eligibility
By using our website, you confirm that:
- You are at least 18 years old or have the permission of a parent or legal guardian.
- You have the legal capacity to enter into binding agreements.
- The information you provide is accurate and complete.
3. Orders
Order Acceptance
All orders are subject to acceptance and availability.
After placing an order, you may receive an order confirmation. This confirmation does not guarantee acceptance of the order. We reserve the right to decline or cancel any order for reasons including but not limited to:
- Product unavailability
- Pricing errors
- Suspected fraud
- Incomplete or inaccurate customer information
- Operational limitations
Custom Orders
For customized cakes and special orders:
- Customers are responsible for reviewing and approving all submitted details.
- Once production has commenced, modifications may not be possible.
- We are not responsible for errors resulting from incorrect information provided by the customer.
4. Pricing and Payments
All prices displayed on the website are stated in Nigerian Naira (₦) unless otherwise indicated.
We reserve the right to:
- Change prices at any time
- Correct pricing errors
- Modify promotional offers without prior notice
Payment must be successfully completed before an order is processed unless alternative arrangements have been expressly approved.
5. Delivery
Delivery Information
Customers are responsible for providing accurate delivery information.
We are not responsible for delays or failed deliveries caused by:
- Incorrect addresses
- Incorrect recipient details
- Recipient unavailability
- Events beyond our reasonable control
Delivery Times
Delivery times are estimates and are not guaranteed unless expressly stated.
Factors such as traffic, weather conditions, public holidays, security situations, and operational issues may affect delivery schedules.
Risk Transfer
Responsibility for products passes to the customer or recipient upon successful delivery or collection.
6. Collections and Pickups
Where pickup services are available:
- Customers must collect orders within the agreed timeframe.
- Appropriate proof of order may be required before release.
- We are not liable for product deterioration resulting from delayed collection.
7. Refunds, Returns, and Cancellations
Due to the perishable and customized nature of our products, refunds and cancellations are subject to the following conditions:
Cancellations
Cancellation requests may be considered if submitted before production begins.
Once production has started, cancellation requests may be declined.
Refunds
Refunds may be issued where:
- We fail to fulfill a confirmed order.
- The delivered product significantly differs from the confirmed order.
- A refund is otherwise deemed appropriate by Dahasa Cakes.
Refund requests must be submitted within 24 hours of delivery and supported with relevant evidence where applicable.
Non-Refundable Situations
Refunds generally will not be provided for:
- Change of mind
- Incorrect information supplied by the customer
- Minor variations in decoration, color shades, or handcrafted designs
- Delays caused by circumstances outside our control
8. Product Information
We make reasonable efforts to accurately display product descriptions, colors, sizes, and designs.
However:
- Actual products may vary slightly from photographs.
- Colors may appear differently on various screens and devices.
- Handcrafted products may contain natural variations.
Such variations do not constitute defects.
9. Allergies and Dietary Information
Our products may contain or come into contact with:
- Milk
- Eggs
- Wheat
- Gluten
- Soy
- Peanuts
- Tree nuts
- Other allergens
Customers are responsible for informing us of known allergies before placing an order.
While we take reasonable precautions, we cannot guarantee an allergen-free environment.
10. Intellectual Property
All content on the website, including but not limited to:
- Logos
- Branding
- Product photographs
- Graphics
- Text
- Designs
- Website content
is owned by or licensed to Dahasa Foods Ltd. and is protected by applicable intellectual property laws.
You may not:
- Copy
- Reproduce
- Modify
- Distribute
- Publish
- Commercially exploit
any content without prior written permission.
11. User Conduct
You agree not to:
- Use the website for unlawful purposes
- Submit false or misleading information
- Attempt unauthorized access to our systems
- Interfere with website operations
- Introduce malicious software or code
- Engage in fraudulent transactions
We reserve the right to restrict or terminate access for violations of these Terms.
12. Limitation of Liability
To the maximum extent permitted by law, Dahasa Foods Ltd., its directors, employees, agents, and affiliates shall not be liable for:
- Indirect losses
- Consequential damages
- Loss of profits
- Loss of business opportunities
- Data loss
- Delays beyond our reasonable control
Our total liability relating to any order shall not exceed the amount paid for that order.
13. Indemnification
You agree to indemnify and hold harmless Dahasa Foods Ltd. and its affiliates from any claims, damages, liabilities, costs, or expenses arising from:
- Your misuse of the website
- Your breach of these Terms
- Your violation of applicable laws or third-party rights
14. Force Majeure
We shall not be liable for failure or delay in performing our obligations where such failure or delay results from circumstances beyond our reasonable control, including:
- Natural disasters
- Floods
- Fire
- Power outages
- Transportation disruptions
- Government actions
- Civil unrest
- Telecommunications failures
15. Privacy
Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
16. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria.
Any dispute arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts of Nigeria.
17. Changes to These Terms
We reserve the right to update or modify these Terms at any time.
Changes will become effective upon publication on the website. Continued use of the website after such updates constitutes acceptance of the revised Terms.
18. Contact Information
For questions regarding these Terms, please contact:
Dahasa Foods Ltd.
Dahasa Cakes
Website: https://staging.cleorixa.com
Email: hello@dahasacakes.com
Last Updated: June 1, 2026.
